These Terms of Service ("Terms") govern your access to and use of the Syndee Software Services website and the consulting services offered through it (together, the "Services"). Syndee Software Services ("Syndee", "we", "us", or "our") provides software consulting, including product engineering, platform and infrastructure work, data and applied AI systems, and design services. By accessing our website or engaging us, you agree to these Terms. If you do not agree, please do not use the Services.
Syndee provides software consulting services to businesses and organizations. This website describes our capabilities, process, and past work, and it allows you to contact us to discuss a potential engagement. Information presented on the website is provided for general informational purposes and does not create a binding offer or a client relationship on its own.
Each consulting engagement is defined by a separate written agreement, such as a statement of work or master services agreement, signed by both parties. That agreement sets out the specific scope, deliverables, timelines, fees, and responsibilities for the engagement. Where these Terms conflict with a signed engagement agreement, the signed agreement controls for that engagement.
When using the Services, you agree that you will:
To use the Services, you must be at least 18 years of age and able to enter into a legally binding agreement. Our Services are intended for businesses and professionals, not for personal or consumer use.
If you access the Services or engage us on behalf of a company or other organization, you represent that you have the authority to bind that organization to these Terms and to any engagement agreement you enter into with us. You are responsible for ensuring that anyone acting on your behalf complies with these Terms.
All content on this website, including text, design, graphics, layout, logos, and the Syndee name and marks, is owned by or licensed to us and is protected by intellectual property laws. Except as expressly stated, nothing in these Terms grants you any right or license to use our intellectual property. Client names, case studies, and metrics shown on the website are presented for illustrative purposes.
Ownership of work produced during a consulting engagement is governed by the signed engagement agreement for that engagement. Unless that agreement states otherwise, deliverables we create specifically for you become your property upon full payment of the fees due for them, and we assign to you the intellectual property rights in those deliverables at that point.
We retain ownership of any tools, libraries, frameworks, methods, and know-how that we developed before or independently of your engagement, as well as general skills and experience we gain. Where such pre-existing materials are incorporated into your deliverables, we grant you a non-exclusive, perpetual license to use them as part of those deliverables.
We take the security and confidentiality of information seriously. We maintain reasonable technical and organizational measures designed to protect information you share with us against unauthorized access, disclosure, alteration, and loss. Our handling of personal information collected through the website is described in our Privacy Policy.
During an engagement, both parties agree to keep each other's confidential information secure and to use it only for the purposes of the engagement. Where we process personal data on your behalf, we will do so in accordance with applicable data protection laws and the terms of the relevant engagement agreement, which may include a data processing addendum.
While we apply appropriate safeguards, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your own systems and credentials.
We may suspend or terminate your access to the website at any time if you breach these Terms or use the Services in a way that may cause harm to us, other users, or third parties.
Termination of a consulting engagement is governed by the signed engagement agreement for that engagement, including any notice periods and rights to terminate for material breach or insolvency. On termination of an engagement, you agree to pay for all work performed up to the effective date of termination, and each party will return or destroy the other party's confidential information as set out in the engagement agreement.
Provisions that by their nature should survive termination, including those relating to intellectual property, confidentiality, and limitation of liability, will remain in effect after these Terms or an engagement end.
We may update these Terms from time to time to reflect changes in our Services, in the law, or in our business practices. When we make changes, we will revise the "Effective" date shown above. For significant changes, we will take reasonable steps to provide additional notice where appropriate.
Your continued use of the Services after updated Terms take effect constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically so that you are aware of any changes.
If you have any questions about these Terms or the Services, please contact us at [email protected]. We will respond as promptly as we reasonably can.